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Privacy Policy

CondomDepot's Exclusive Guarantee
As a woman-owned website, our business philosophy is quite simple.. Confidentially provide adult products at a reduced cost and with great customer service. We do this and back it by our own exclusive Our Exclusive Triple Guarantee..

First We Guard Your Privacy

• Discreet Shipping
Your order is discreetly shipped in a plain unmarked package with the address of Go Live LLC . Nowhere will it say what you purchased.

• Discreet Billing
Your Order Will Be Billed Using Our Corporate Name: GoLiveLLC.com
Your Credit Card Statement Will Not Mention CONDOMS
AMEX Card Holders - Transaction may categorize as Health & Beauty Condoms

• No Junk Mail, No Catalogs!
We Do Not Sell or Trade Customer Lists. We don't even send our own customer's catalogs. We respect your privacy we do NOT share, sell, or trade our customer list with any marketing companies. Read Our Entire Privacy Policy Here>

Second We Guarantee Your Security

All purchases on our website are secured by 128-bit Verisign Encryption, the #1 leading and #1 trusted online security company. All Orders are Encrypted For Security And NO Information Is Stored In Online Databases.


Because Of Our Customer's Security Concerns and The Nature Of Their Purchase.. All Credit Orders Are Manually Keyed In By Hand And Not Online. We Feel This Is Safest. However if you would like to order by phone please feel free to call us Toll Free @ 1-877-246-1286 Monday thru Friday 7am - 5pm Eastern Time.

Third We Guarantee Your Satisfaction

Return Policy

Unlike some online stores, we will NOT re-sell any items that get returned to the Condom Depot. All returned condoms are donated to local HIV awarness programs. We strive for a great overall Shopping Experience and want to keep our customers happy. We offer the following return policy...

If you are not happy with your order, you may return your order to us within 30 Days* for a Store Credit. The credit is for the original purchase price Minus Shipping Fees. We do NOT offer cash or credit card refunds.

Please See Our Return Policy On Toys & Massagers Below

* On quanities of 50-packs or less

If you need to return and Item please contact us.
We will quickly issue a Return Authorization # and provide you with instructions on how and where to return your order.

YOU MUST CALL FOR AN RA# FIRST. WE DO NOT ACCEPT RETURNS WITHOUT THIS NUMBER CLEARLY MARKED ON THE OUTSIDE OF YOUR PACKAGE.

Please Note: All Custom Printed and Wholesale Sales Are Final. There are no returns on Custom Printed Condoms or on Cases of Condoms.

Returns of Vibrating Toys / Massagers - All Vibrating products are NON RETURNABLE due to FDA regulations and local health regulations. If you receive a defective product, please notify us within 48 hours of delivery and we will exchange your product for an Identical Working Unit. You must have the original packaging and you must call us for a Return Authorization (RA) number. Returns without an RA# are not accepted.

All items returned to CondomDepot are inspected and donated to Non-Profit HIV Awareness Organizations that distribute them for Free throughout the inner city's in Connecticut & New York. We Cannot Resell Returned Condoms.

Lastly, we know of all the companies that lure people with low prices by selling your name to Marketing Companies that will Send you tons of embarrassing X-rated catalogs. That is not how we do business. We offer you a safe and totally discreet way of purchasing safer sex products from the privacy of your home. We will never mail you anything and will never share your information with others.

Thank You for Stopping By,

Kimberly Fidi
President
CondomDepot.com
1-813-885-4400