Shipping

If you have a question about alternative shipping methods – such as FedEx Home, Ground or International – please call us Monday - Friday, from 8 a.m. – 4 p.m. (EST), at 1-813-885-4400, or visit https://support.condomdepot.com 24 hours a day.

More information about Shipping Policies and Transit times is located below.

Shipping Rates for Orders Shipped in the U.S.A

A few notes for a successful delivery:

• Please triple check your address. Orders returned as undeliverable will be charged shipping for redelivery once the package is returned to us. This can take up to 14 days.
• Shipping fees are non-refundable.
• BULK CASE PURCHASES OF 1,000 OR MORE CONDOMS DO NOT QUALIFY FOR FREE SHIPPING!
• Signature Required - when this requirement is waived we cannot guarantee delivery.

Free Shipping Promotions

Orders qualifying for FREE shipping are shipped via USPS First Class Mail only. To qualify for FREE shipping, cart subtotal must be a minimum of $50 after coupon codes are applied, and the FREE shipping option must be selected at checkout. FREE shipping is available in the contiguous U.S. states, Puerto Rico, U.S. Virgin Islands and Military APO/FPO addresses only. Some products are excluded from FREE shipping, please see product page for details. FREE SHIPPING ORDERS ARE ALL TRACKABLE AND YOU WILL RECEIVE A TRACKING NUMBER!

USPS First Class Mail – $3.99

Due to COVID-19, USPS First Class packages may be delayed . To ensure timely delivery, please choose USPS Priority Mail or UPS.

• ORDER BY 2:00 PM EASTERN TIME MONDAY TO FRIDAY FOR SAME DAY SHIPPING
• Delivers in 12-14 business days.
• Delivery Time Is NOT Guaranteed
• You will be emailed a Delivery Confirmation Number that will show Proof of Delivery Only.
• We ship to PO Boxes.
• For more information on USPS delays due to COVID-19, please visit the following update at www.USPS.com »

USPS Priority Mail – 2-4 Days Delivery

Delivery to PO Boxes, Alaska, Hawaii, Military Addresses (APO and FPO), Puerto Rico, Guam, US Virgin Islands. Transit time does not include Sundays, or Major Holidays. Using This Method:

• ORDER BY 2:00 PM EASTERN TIME MONDAY TO FRIDAY FOR SAME DAY SHIPPING
• Delivery Time Normally 2-4 Days
• You will be emailed a Detailed Tracking Number.
• We ship to PO Boxes.

UPS Next Day Air GUARANTEED – from $19.99

Next Day Guaranteed by 5:00pm. No Saturday, Sunday or Delivery on Major Holidays. Sorry, NO PO Boxes, APO's or FPO's. Using This Method:

• ORDER BY 2:00 PM EASTERN TIME MONDAY TO FRIDAY FOR SAME DAY SHIPPING
• Orders Received After 2pm Will Be Shipped the Next Business Day
• Orders Placed FRI after 2pm, SAT or SUN will Ship on Monday
• Only Available in the USA
• We Will Email You A Detailed Tracking Number

UPS Day Air – from $12.99

GUARANTEED to arrive on the 2nd Business Day. No Saturday, Sunday or Delivery on Major Holidays. Sorry, NO PO Boxes, APO's or FPO's. Using This Method:

• ORDER BY 2:00 PM EASTERN TIME MONDAY TO FRIDAY FOR SAME DAY SHIPPING
• Orders Received After 2pm Will Be Shipped the Next Business Day
• Orders Placed FRI after 2pm, SAT or SUN will Ship on Monday
• Only Available in the USA
• We Will Email You A DETAILED Tracking Number

UPS Ground Transit Time (see chart below) – from $6.95

No Delivery on Saturday, Sunday or on Major Holidays. Sorry, NO PO Boxes, APO's or FPO's. Using This Method:

• ORDER BY 2:00 PM EASTERN TIME MONDAY TO FRIDAY FOR SAME DAY SHIPPING
• Orders Received After 2pm Will Be Shipped the Next Business Day
• Orders Placed FRI after 2pm, SAT or SUN will Ship on Monday
• Only Available in the USA
• We Will Email You A DETAILED Tracking Number
• We ship from Zip Code 33716

International Shipping Information

CondomDepot.com offers its products across the globe. When placing an International order please understand that the order MUST BE SHIPPED TO THE CREDIT CARD HOLDERS BILLING ADDRESS. All international shipments are verified before shipping with either Visa, Mastercard, or American Express.

A few notes for a successful international delivery:

• WE ONLY ACCEPT PAYPAL ON ORDERS SHIPPED TO THE USA, CANADA AND THE UNITED KINGDOM.
• Customer is responsible for "Taxes" or "Duty" and any Customs Fees due to your country.
• Customs will hold your order until you pay any Taxes due to your country.
• Orders Shipped to Canada will be labeled "Health Devices"
• Orders Shipped to the UK will be labeled "Condoms" There is NO VAT on condoms shipped to the United Kingdom
• All other countries will be labeled "Beauty Aids"
• WE DO NOT SHIP TO GHANA, NIGERIA, RUSSIA, or any Former USSR Country
• International Shipments take 1 day additional for order processing so if you order today your order will ship the Next Business Day.

WE OFFER 3 INTERNATIONAL SHIPPING METHODS: Global Express International, Global Priority International and Global First Class International. Exact Shipping Quotes are Generated Real Time During Checkout based on Country and Weight. Information on International Shipping Can Be Obtained at The USPS Website Located At www.usps.com >

USPS International Express Mail – 3-5 Days 

Exact Cost Will be calculated during checkout based on Product Weight and Zone. Using This Method:

• INCLUDES $100 INSURANCE
• We Will Email You A DETAILED Tracking Number

USPS International Priority Mail – 6-10 Days

• Exact Cost Will be calculated during checkout based on Product Weight and Zone.
• We Will Email You A DETAILED Tracking Number

USPS International First Class (delivery time varies by destination)

• Exact Cost Will be calculated during checkout based on Product Weight and Zone.
• Delivery to Canada and United Kingdom is normally 10-14 days. Other countries can take up to 30 Days.
• We Will Email You A DETAILED Tracking Number

INTERNATIONAL SHIPMENT TERMS & CONDITIONS

Final delivery of International packages is handled by the postal service of the recipient's country. On rare occasions, a package may be delayed by customs procedures. WE CANNOT GUARANTEE A DELIVERY DATE. AND WE ARE NOT RESPONSIBLE FOR LOST INTERNATIONAL SHIPMENTS, CUSTOMS, OR DELAYS. BY PURCHASING ON OUR WEBSITE YOU AGREE TO HOLD US HARMLESS FOR ANY LOST INTERNATIONAL SHIPMENTS. Choosing the "International Global Express Mail" option is quickest and most reliable chose. Using "Global International Express Mail" will include INSURANCE. Please understand that after a package leaves the USA we have no control as to where it is. If your country has a notoriously bad post office, please DO NOT ORDER. Please know the Laws of your country also. Though we ship in a plain box and we fill customs forms with the declaration of Health and Beauty Products, WE ARE NOT RESPONSIBLE FOR SEIZED MERCHANDISE. YOU ARE PLACING THIS ORDER AT YOUR OWN RISK.