HIV Stigmatization Still Widespread
Sufferers' experiences were categorized by the type of stigmatizing behavior that they experienced most often in the presence of health-care personnel. These categories were: lack of eye contact; assuming physical distance; using disdainful voice tone or inflection; asking confrontational questions; showing irritation, anger, nervousness, fear or panic; taking excessive precautions; scaring, mocking, blaming or ignoring patients; providing substandard care or denying care, and being generally abusive.
Stigmatizing experiences included judgmental behavior and panic on the part of providers when informed of a patient's HIV status, doctors "hermetically sealing" themselves before approaching the patient and patients being told they were going to die. Participants described being blamed openly by health-care providers for their condition. One patient told of being scolded by a phlebotomist; "If you hadn't done this to yourself, we wouldn't have to be going through this!" when he objected to being "poked" painfully several times as she searched for a viable vein to draw blood.
Other reports included the hospital worker who refused to mop the floor in an HIV patient's hospital room, the dentist who turned away a patient because of his HIV status and rough-handling by paramedics. One participant said he had so little eye contact with his neurologist that he couldn't describe the doctor's face. Another participant recounted a nurse's disdain when she delivered his AIDS diagnosis: "It was just so callous and cold the way she said it; 'You have AIDS.' There was no feeling. It's almost like a stone-faced warden or something. No concern."
"Given patients' sensitivity to any indication of bias or discrimination, it's likely that even well-intentioned health-care personnel sometimes engage in behaviors that are interpreted negatively by their patients," said Rintamaki. "The findings from this study give health-care personnel additional insights on what to avoid, or if certain protocols are standard procedure, what to explain further. These approaches might help to prevent misunderstandings."
SOURCE: Kate Melville, scienceagogo.com



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